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Service Appointment Coordinator

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Job Description - Service Appointment Coordinator



Join a Company That Treats Employees Like Family


Bill Dube Ford Toyota is a third-generation, woman-owned and operated dealership that has been serving the Seacoast community for over 50 years. We are a family-run business that believes in creating a positive, supportive work environment where employees are valued and have opportunities to grow. Many of our team members have been with us for years — and we are looking for someone who wants a long-term career, not just a job.


We are currently looking for a highly organized and detail-oriented Office Administrator / Deal Processing Coordinator to join our team.


What You’ll Do



  • Track and manage customer appointments and schedules

  • Handle inbound phone calls to schedule appointments and provide customer service for the Service Department

  • Make outbound phone calls to facilitate appointments for Recalls, Service Retention and Appointment Requests in the Service Department

  • Work with sales, service, and accounting to ensure accurate paperwork

  • Maintain organized records and files

  • Provide administrative support to management and dealership staff

  • Perform other administrative duties as needed


What We’re Looking For



  • Strong organizational and multitasking skills

  • High attention to detail

  • Strong communication and teamwork skills

  • Administrative or dealership experience preferred, but not required

  • Basic Microsoft Office and computer skills

  • Positive attitude and strong work ethic

  • Someone who is reliable and wants to be part of a team


Schedule



  • Full-time

  • Monday–Friday with some Saturday rotation

  • Closed Sundays


Benefits



  • Health insurance

  • Dental and vision insurance

  • 401(k) with company match

  • Paid time off and holidays

  • Employee vehicle purchase program

  • Opportunities for advancement

  • Supportive, family-oriented workplace


About Bill Dube Ford Toyota



  • Woman-owned and operated

  • Third-generation family business

  • Over 50 years in the Seacoast community

  • Locally owned and community focused

  • Team-oriented culture


If you are organized, detail-oriented, and want to work for a company where you are truly valued, we encourage you to apply.


Apply today to join the Bill Dube team.




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