Service Appointment Coordinator

Lawrence Hall proudly serves the Abilene, Texas community and its surrounding areas. Our team enjoys training programs, a fantastic culture and opportunities for advancement. We're interested in helping your career because we know that happy employees lead to happier customers. If you'd like to join us, please take a look at our open positions on the Careers page and apply today!

What We Offer

• Medical, vision, and dental insurance


• 401k plan


• Vacation time and sick leave


• Family-owned and Operated


• Partners in our community 

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  Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
  
  


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  Actively listen to customers, answering their questions, and directing them appropriately as they request.
  
  


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  Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries.
  
  


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  Advise maintenance recommendations.
  
  


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  Confirm scheduled and missed appointments.
  
  

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  Strong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)
  
  


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  Strong customer service background
  
  


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  Excellent verbal and written communication skills
  
  


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  Punctual, reliable and eager to improve
  
  


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  Clean driving record and valid driver’s license