Service Assistant

Salary :

$21 - 24 hourly

Company : Morrison Industries

Job Type : Full Time

Brighton, Mi

Number of Applicants

000+

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Job Description - Service Assistant

Morrison Industrial Equipment is looking for a Service Assistant to join our team at our Brighton branch, located at 1183 S Old US Highway 23, Brighton, MI 48116-1604. This team member will work Monday-Friday, first shift hours, and will work 40 hours a week.
Compensation starts from $21-24/hour, depending on experience.

Daily Responsibilities:

Processing of technician timecards and organizing weekly payroll.
Opening, processing, and monitoring of work orders to ensure successful and efficient service.
Proactively contacting customers to provide repair status of units.
Debriefing with technicians at the conclusion of each day for the purpose of efficient scheduling.
Repair estimate preparation, presentation, and processing.
Processing of warranty claims.
Answering phones and assisting customers with a positive customer focused attitude.
Assisting with rental inquiries, quotations, set-up and deliveries.
Intermediate level computer skills including but not limited to Microsoft Office 365 including Outlook, Word and Excel.
Additional duties, as assigned.

Our Service Assistants Typically Possess:

Strong interpersonal skills
Excellent written and verbal communication skills
Strong mechanical knowledge
Computer skills, intermediate level, including experience with Microsoft Office 365
Ability to multi-task and prioritize in a fast-paced environment
Excellent customer service skills

Benefits:
We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year. You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program.

About Morrison Industrial Equipment:
Morrison Industrial is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and so much more. This company is family owned and offers over 70 years of service to our strong customer base. We are a leading material handling equipment dealer offering a wide variety of products including LP, diesel, and electric forklifts of all sizes; scissor and boom lifts; floor cleaning equipment and much more!
Morrison Industries consists of Cisco, Triad Service Center, Forklifts of Michigan, Morrison Industrial Equipment, Mor-Son Leasing Co., Used Parts Depot, Quantum Lift, and Innovation for Automation.

Check us out at www.morrison-ind.com

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Service Assistant

Job Description - Service Assistant

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