Service Assistant - The Bond

Description

SERVICE ASSISTANT

Seize Your Career Opportunity at Kairoi Residential

At Kairoi, we create exceptional living experiences at high-performing multifamily communities that deliver long-term value to investors, associates, and the residents who live there. Our larger organizational mission is to provide opportunities with everything we do. The word “Kairoi” (pronounced Ki-roy) represents moments in time where opportunities are seized. Our team empowers, rewards, and inspires the talented people who make these opportunities happen.

What a Typical Day Could Look Like

Life as a Service Assistant is ever changing! In a fast-paced environment, your role will be to support the service team with the daily upkeep and maintenance of the community. You will also be the primary associate in ensuring that vacant apartment homes are fully ready for their new residents. 

Your Hard Work Helps Residents and Future Residents Feel At Home

• Your primary responsibility will be the make ready of all vacant apartment homes in anticipation of their future residents.
• Inspect work completed by vendors in units and report any issues to Service Manager or Community Director.
• You will be a key player in helping ensure that the community looks its best through routine inspections of the grounds and common areas. 
• Assist with pool cleaning and maintenance.
• When necessary, you will assist the Service Team in completing resident and community service requests. 
• You might be asked to assist in on-call or emergency service requests.
• To help your professional development, you will assist with special projects as assigned by the Service Manager. 

The Kairoi Package - All for YOUR Benefit!

• Competitive Compensation. Compensation is based on experience and community. Incentive compensation opportunities are available and are performance based.
• Health & Wellness Benefits. Medical, dental, vision, life insurance, short and long-term disability at an affordable price. 
• Retirement Planning. We offer a 401k program with a company match.
• Paid Leave. Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
• Discounts. Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
• Training. We want to help you grow! Be prepared to attend and participate in training as required.

Requirements

Key Skills and Abilities Needed to Succeed in This Role

• 1-3 years of hands-on general maintenance experience to include general carpentry, basic plumbing, basic electrical knowledge, basic HVAC knowledge, painting experience, etc.
• Must have knowledge of OSHA safety rules and regulations.
• Must have excellent customer service and time management skills.
• A high school diploma, and bilingual (English/Spanish) is preferred.
• Must represent Kairoi in a professional manner at all times. 

Opportunities at Kairoi are Equally Seized

Kairoi is an equal opportunity employer, and we strongly encourage applications from everyone regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We provide an accessible candidate experience, but please let us know if you need any additional accommodations or adjustments throughout the interview process. 

This role directly interacts with future and existing residents in our communities. Please note that employment with Kairoi is contingent upon successful completion of a background check and drug screening, as well as your possession of a valid driver’s license with no major infractions in the last 12 months. The multifamily industry is ever-changing and there could be other duties required as needed and assigned.