Service BDC

Service BDC Representative Wanted!

Join Our Winning Team in the Automotive Industry!

Are you energetic, professional, and passionate about providing top-notch customer service? We’re looking for a Service BDC Representative to be the voice of our dealership’s Service Department—connecting with customers, setting appointments, and creating an exceptional experience from the very first call.

Responsibilities:

· Answer inbound service calls and make outbound follow-up calls.

· Schedule service appointments efficiently for customers.

· Update and maintain the customer database with accurate information.

· Confirm upcoming appointments and follow up on missed ones.

· Provide outstanding customer service while building rapport and trust.

· Work closely with Service Advisors and Managers to maximize shop productivity.

Requirements:

· Excellent verbal and written communication skills.

· Strong organizational and multitasking ability.

· Basic computer and phone system proficiency.

· Previous BDC, call center, or automotive service experience is a plus (but not required—we’ll train the right person!).

· A positive attitude, professionalism, and eagerness to succeed.

What We Offer:

· Competitive hourly pay + performance bonuses.

· Full benefits package (medical, dental, vision, 401k, etc.).

· Paid training and opportunities for growth.

· A supportive, team-oriented environment.

· State-of-the-art facility with premium amenities.

If you’re ready to accelerate your career in the automotive world, apply today and become part of our fast-growing service team!