Service BDC

Essential Duties

• Answering incoming phone calls and online enquiries.


• Logging customer details and comments in our system.


• Scheduling appointments and following up with any "no show" customers.


• Maintaining thorough, up-to-date knowledge of our products.


• Follow up with customers to ensure satisfaction and produce referrals.


• Adhering to all company policies and procedures.


• Ensuring potential customers are aware of any promotions.


• Assisting with various other tasks at the dealership.

BDC Representative Requirements

• Professional and has the ability to make a compelling introduction.


• Good written and verbal communication skills.


• Highly organized, with an ability to learn quickly.


• Proficient with Microsoft Office software and the internet.


• Professional and personable demeanor.


• Multitasker and excellent customer service skills.


• Proven track record of meeting and exceeding goals.


• High School Diploma or equivalent.


• Enjoys working in a dynamic environment.

Pay structure

• Starting at $11 per hour


• Bonuses based on performance