Service BDC

Do you like to make people smile? If so, keep reading…..

We are now hiring dynamic, service-oriented individuals here at Lou Fusz Kia of Evansville. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We strongly believe that there is a direct correlation between the quality of our customer’s experience and the supportive relationships we have with our team. 

If you are fun and energetic and looking for an opportunity to grow personally as well as professionally in your career, then we are interested in talking to you. We are looking for people who are interested in helping us grow by offering our customers an experience that’s second to none. We have openings currently available and look forward to hearing from you

What we offer:

• Extremely competitive Medical/RX/Dental/Vision Reimbursement Plans


• Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability


• 401k Plan with Company Match


• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision


• Vacation


• Holidays


• Personal Time Off


• Bereavement Leave


• Employee Discounts


• Referral Bonus

Responsibilities

• Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.


• Actively listen to customers, answering their questions, and directing them appropriately as they request.


• Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries.


• Advise maintenance recommendations.


• Confirm scheduled and missed appointments.

Qualifications

• Strong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)


• Strong customer service background


• Excellent verbal and written communication skills


• Punctual, reliable and eager to improve


• Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.