Service BDC

Kia of Lincoln is seeking a motivated and organized individual to join our team as a Service BDC. In this role, you will be the first point of contact for our service department, handling incoming calls, scheduling appointments, managing our loaner vehicle inventory, and supporting day-to-day operations. This position offers an opportunity for growth, including assisting with warranty processing as you develop within the role.

Responsibilities

• Answer incoming service department calls promptly and professionally


• Schedule service appointments efficiently to maximize customer satisfaction and service department productivity


• Manage and track loaner vehicle inventory to ensure availability and proper maintenance


• Assist with warranty processing as knowledge and experience grow


• Maintain clear communication between customers, service technicians, and management


• Provide a high level of customer service to enhance the dealership’s reputation

Requirements

• Excellent communication and customer service skills


• Strong organizational and multitasking abilities


• Comfortable working in a fast-paced environment


• Basic computer skills and ability to learn service management software


• Willingness to learn and grow in the role, including warranty processing responsibilities


• Previous experience in automotive or customer service roles is a plus

Benefits

• Competitive pay at $18.00 per hour, paid semi-monthly


• Opportunities for professional growth and skill development


• Supportive team environment

About the Company

Kia of Lincoln is a trusted automotive dealership located in Lincoln, NE, committed to providing exceptional service and quality vehicles to our community. Our team values professionalism, customer satisfaction, and continuous growth. Join us and be part of a dynamic dealership dedicated to excellence in every aspect of operations.