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Service BDC

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Job Description - Service BDC





Do you love working in customer service?  We are seeking an energetic individual to join our unique and fast-paced Service team here at Lou Fusz Chrysler, Jeep, Dodge and Ram in O'Fallon, Missouri. This is a great opportunity to start your career in the automotive industry and familiarize yourself with the entire dealership experience.


In this role, you will be the link between our customers and the service manager. You will assist the customer with scheduling service appointments and follow up with our customers to ensure communication of their service vehicle status.  


ABOUT US


The Lou Fusz Automotive Network has been serving the St. Louis and surrounding areas for nearly 70 years! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.


WHAT WE OFFER



  • Extremely competitive Medical/RX/Dental/Vision Reimbursement Plans

  • Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability

  • 401k Plan with Company Match

  • Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision

  • Vacation

  • Holidays

  • Personal Time Off

  • Bereavement Leave

  • Employee Discounts

  • Referral Bonus

  • Academy Training

  • Athletic Scholarships


Responsibilities



  • Communication with the customer to ensure the customer is provided excellent customer service

  • Respond quickly to customer inquiries regarding vehicle service

  • Provide customers with initial resource to schedule appointments

  • Additional duties to assist and grow the service department 


Qualifications



  • Customer service experience is a plus, but not required

  • Team player 

  • Prompt and courteous

  • Enthusiastic, positive personality

  • Must have strong computer skills

  • Willing to submit to a pre-employment background check & drug screen


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.




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