Service BDC Consultant

Service BDC Representative (Full-Time)

We are seeking an experienced, motivated, and outgoing professional to join our high-energy Service Business Development Center (BDC) team. This full-time role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships over the phone and digitally.

What You’ll Do

• Create, schedule, and confirm service appointments


• Handle inbound calls and make outbound calls to drive business


• Follow up with prospective and existing service customers


• Deliver an exceptional customer experience on every interaction


• Work closely with Service Managers and Service Advisors to support daily operations

This is a great opportunity to join a winning team that values growth, teamwork, and internal promotion.

Why You’ll Love Working Here

• Promote-from-within culture


• Ongoing mentorship and paid training


• Regular roundtable meetings and clear communication


• Competitive pay and comprehensive benefits


• Employee discounts on products and services

Qualifications

• Previous role with strong customer service experience required


• Service department experience is a plus


• Positive, team-oriented attitude


• Prompt, professional, and courteous communication style


• Enthusiastic and outgoing personality


• Strong computer and multitasking skills


• Ability to manage multiple tasks in a fast-paced environment


• Must pass a pre-employment background check and drug screening

Job Type

• Full-time

Benefits

• 401(k) with company matching


• Medical, Dental, and Vision insurance


• Health Savings Account (HSA)


• Life insurance


• Paid time off


• Flexible scheduling


• Paid training


• Employee discounts

Schedule

• 8 hour shift


• Weekend availability

Supplemental Pay Types

• Bonus pay

Work Location: In person