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Service Bdc Manager

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Job Description - Service Bdc Manager



BDC Manager


Full-time position.


 


We are a volume Orlando auto dealer and growing once again!  Come join our prestigious team!


 


Job Summary


The position requires 3-5 years of BDC management experience.   If you are passionate about customer service and thrive in a high-end, fast-paced environment, this is your opportunity to elevate your career.


 


Benefits



  • Industry leading salary

  • Great compensation plan includes draw plus commission

  • Performance bonus available

  • Insurance Benefits the 1st of the month following 30 days of employment

  • Choice of Three PPO Medical Insurance Plans with Employer Contribution After 30 days

  • Choice of Two Dental Insurance Plans – One with Unlimited Calendar Year Maximum.

  • Employer Paid Life Insurance & Accidental Death/Dismemberment Benefit

  • Vision Insurance

  • Voluntary Life Insurance

  • Supplemental Benefit Insurance, including Short-Term & Long-Term Disability Insurance

  • Employee Assistance Program

  • 401(k) with Employer Match

  • On Demand Pay Program

  • Paid Time Off

  • Employee Discounts


 


Responsibilities



  • Lead & Manage a dynamic BDC team and assuring adherence to brand and management standards.

  • Oversee workflow and coordinate staff schedules to alight with business needs.

  • Offer assistance or direction to any customer who enters the car dealership

  • Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs

  • Weekend attendance required.  We are closed on Sundays.


 


Qualifications



  • The candidate must be Bilingual in English and Spanish.

  • Enthusiasm and high energy throughout the workday.

  • Friendly, competitive personality.

  • Exceptional communication, listening, and organizational skills.

  • Strong customer service, communication skills, computer and basic math skills

  • Clean driving record & valid driver’s license


 


You will report to the Fixed Operations Director of your respective dealership.


This is not a remote position.


Drug-free workplace:  Must be willing to submit to and pass a Pre-Employment Background Check, Motor Vehicle Report Review & Drug Screen


 


Our Team maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state, or local laws.


 




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