Service BDC Representative

Come work for the best! If you are interested in a career in the automotive business we welcome you to apply for the service scheduler position today to join the Customer Experience Team at Dan Cummins Auto. The role involves scheduling service customers for all locations, perform outbound call and email campaign duties, and promptly answer service related inquires.

Dan Cummins Auto Group is hiring a service scheduler to assist customers with their service appointment scheduling needs for the express and main shops across the auto groups four service centers. Our organization offers an exceptional customer and employee experience, focus driven results and growth opportunities. 

Duties Include:

*Provide efficient and friendly service scheduling experience for our customers on the phone

*Execute manufacturer campaigns using scripts and templates 

*Assist customers with service and parts needs pertaining to maintaining their vehicles

You will need

• A passion for consistently providing high level customer experiences


• Excellent verbal and written communication skills


• The willingness to learn and help


• Computer skills


• Attention to detail and time management


• Professionalism and the ability and desire for growth


• Valid drivers license and clean driving record

Full Time Perks

• A culture that welcomes and supports employee growth


• 5-day work week, Full time position, Schedule is Monday-Friday


• Some Saturdays are scheduled on a rotation 


• Paid Holidays


• Paid Vacations


• Employer contributed healthcare


• 401k with match

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.

If interested in applying please send your resume to [email protected] or call 859-988-2933