Service BDC Representative

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Here at Serra Toyota, we work as a team, and our team strives to be the best for our customers. If you feel that your skills would be an asset to our team, then we want to get to know you!

A little history...

"Take care of the customer and your employees, and the rest will take care of itself."- Albert M. Serra

Serra Toyota  is proud to be part of Serra Automotive, one of the top ten privately-held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong.

Today, Serra Automotive operates in eight states and employs over 2,200 people. The network includes 60 dealerships and represents 57 automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry.

WE OFFER:

• Paid training


• Paid vacation


• Medical, dental, and vision


• 401K


• Closed Sundays

RESPONSIBILITIES:

• Manage and track all leads


• Ensure all leads are followed up with in a timely manner


• Manage day-to-day business of the center


• Collect and analyze metrics


• Provide training and ongoing support to the call center representatives


• Answer customer inquiries and calls when necessary

REQUIREMENTS:

• Strong communication skills


• Positive energy


• Eager to improve


• Competitive attitude


• Previous sales experience required


• Previous management experience preferred


• Automotive industry experience preferred


• Team player


• Organized


• Self-motivated individual that thrives on goals