Service Biller

Are you looking to grow a career in the automotive industry and enjoy working with people? This role is designed to start as a Service Biller to learn the internal workings of a dealership and grow into a Service Advisor role that is a fully rewarding career. Come join our Walser family and within our Team! Our company has been a pioneer in the automotive industry with over 65 years of service. We believe in Family, Career and Diversity. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging. 

Compensation: $16.00-$18.00/Hr 

How do our Service Billers Drive Impact?

Our Service Biller will support our service team.  Some of the responsibilities would include:

Assist the service team with leadership in warranty knowledge and information

Aid in contacting extended warranty companies for claim approval

Check vehicle and Repair Order (RO) information compliance

Confirm accurate technician repair documentation (3 C’s)…cause, concern, and correction

Book tickets after customer has left and ensure payment has been received

Help processing P2P (Open Invoice) payable system

Ensure the rental process is followed and completed, including cleanliness of rentals upon return, daily updates on days rented, processing damage claims, etc. 

Write-up and Close Pre-Delivery vehicles

Coordinate pick-up and delivery on all internal vehicles

• 2 years of experience in an automotive dealership
• High School Diploma, GED, or equivalent work experience
• Effective communication skills both verbal and written
• Experience interacting with customer and providing a positive experience 
• High level of detail orientation, accuracyand experience working with a high level of urgency
• Beginner to intermediate level of technical proficiency and experience using Microsoft Office (outlook, excel, word), preference may be given to intermediate level skills
• Must have a valid driver’s license and acceptable driving record 
• This position will require you to move around the dealership and is not limited to sitting, standing, reaching, bending, and lifting. Certain areas of the dealership environmental demands may include noise, vibration, paint, dust, exhaust fumes, other hazardous and non-hazardous materials, extreme heat and/or cold

• Medical, Dental, Vision coverage & HSA/FSA
• Paid Parental Leave (Maternity, Paternity, Adoption)
• Adoption Assistance Program
• Life Insurance and 401K with Employer Match
• Pet insurance and Employee discounts
• Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride and Asian Hmong Alliance
• The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube

We proudly operate on a set of Core Values which drive our decisions and actions daily.

 They are:

Do The Right Thing – Nothing is worth compromising a relationship.

Lead By Example – Be willing to help no matter how difficult the challenge.

Display Positive Energy – A good attitude is highly contagious.

Be Open Minded – The only thing that is constant is change.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.