Service Business Development Representative

Job Summary

Benefits

• Competitive Pay


• Medical, Vision, Dental


• 401(k) Retirement Plan


• Group Life Insurance


• Flexible Spending Account


• Paid Vacation


• Childcare Discounts


• Employee Referral Program


• Employee Discounts

Responsibilities                                                                                                                              

• Reach out to and follow up with up with prospective customers


• Generate appointments by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers


• Connect new customers with appropriate sales team member


• Conduct internal CSI calls and emails


• Resolve and manage dealer reputation issues


• Handle service leads and appointment setting


• Proactively build out prospecting network


• Set appointments for prospective and current customers to meet with a member of the service team


• Answering high volume of customer inquiries through phone, email, text/chat per sales and service


• Update client information in our CRM Report daily


• Set appointments for prospective and current customers to meet with a member of the service team


• Answering high volume of customer inquiries through phone, email, text/chat per sales and service


• Update client information in our CRM Report daily


• Meet and exceed goals each month and quarter

Qualifications

• At least one previous role based in customer service experience


• Strong verbal and written communication skills


• Strong computer skills


• Strong organizational skills with the ability to multi-task and meet daily goals


• Time management, prioritization, and multitasking skills


• Team player with collaborative attitude


• Self- Motivated and Energetic