Service Cashier

Sterling Automotive Group is seeking a Service Department Cashier to join our team!

As a Service Department Cashier, you will be the final point of contact for customers during their service experience. You’ll process payments, ensure customer satisfaction, and maintain a professional and welcoming environment. This is a versatile position that is cross trained to assist the Service Department with the completion of various daily tasks. 

Key Responsibilities: 

• Greet customers in a friendly and professional manner 
• Process payments accurately, including cash, credit card, and check transactions 
• Provide clear explanations of invoices and services performed 
• Answer customer inquiries or direct them to the appropriate department 
• Maintain and balance cash drawer and receipts 
• Answer and direct calls appropriately using a multi-line phone system 
• Serve as a backup for our main receptionist as needed 
• Assist with administrative tasks, including filing, data entry, and appointment scheduling 
• Collaborate with service advisors, technicians, and other team members to ensure smooth operations 
• Uphold dealership standards for customer service and professionalism

Job Requirements & Qualifications: 

• Previous cashier or customer service experience preferred, ideally in an automotive or retail environment 
• Strong interpersonal and communication skills 
• Proficiency in basic math and handling monetary transactions 
• Familiarity with dealership management systems (preferred but not required; training provided). 
• Ability to multitask and remain organized in a fast-paced environment 
• Positive attitude and commitment to providing excellent customer service 
• High school diploma or equivalent is required 
• Must be willing to submit to pre-employment background check & drug screen 
• Must have a valid driver's license with a clean driving record, and be at least 18 years of age 

Schedule: Full-time, Monday-Friday 8:30AM-5:30PM with some Saturdays required from 8:00AM-12:00PM 

Why Choose Sterling?  

Our mission is to attract, develop, and retain great people to deliver a memorable experience that creates lasting relationships, one customer at a time. 

• Benefits: Medical, Dental, Vision, & Disability Insurance - 401(k) with employer matching - Company-paid Life Insurance - Paid Holidays, Vacation, and Sick time 
• Financial Security: Hourly-paid position with guaranteed 40 hours per week! 
• A little lagniappe: Employee vehicle pricing and discounts on products & services – Long-term job security with a growing company – Referral bonus programs – Family-owned and operated - Career Progression with paid ongoing training – Professional work environment   

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.