Service Cashier/Receptionist

Pat Milliken Ford is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks.  If you are looking for an opportunity with excellent career growth while working for a company that is dedicated to their employees then join our team and help us grow to the next level!

What We’re Looking For:

As a Pat Milliken Ford Service Cashier, you will be the first point of contact for customers visiting the dealership and will set the tone for providing the ultimate customer experience at Pat Milliken Ford. Working as part of a team, you will be responsible for handling busy call volume, answering customer questions and setting appointments as necessary.

What We Offer:

• Weekends Off


• Superior industry pay 


• Competitive and motivating environment


• Dedicated leadership team


• Promote from within culture


• Collaborative, family environment


• 401(K)


• BCBS for employee and eligible family members (PPO or HMO)


• Dental


• Vision


• Paid vacation

Responsibilities:

• Assist the fast-paced service team


• Greet customers as they enter the dealership


• Responsible for ensuring a smooth transition of all service functions


• Answer incoming service calls


• Assist in order processing, research, follow-up, and forecasting


• Act as a liaison between Service Managers and Service people


• Process payments for our Service Department


• Scanning paperwork

 
Specific Skills required:

• Superior customer service attitude - prior experience in a fast-paced service industry ideal


• Positive energy to greet customers,  quickly identify their needs and communicate with the salespeople


• High motivation to work in automotive


• Ability to work within a team, maintaining focus and attention to detail at all times


• Excellent opportunity to move into other roles at the dealership