Service Center Support Technician

Company : Evertec, Inc.

Job Type : Full Time

United States

Number of Applicants

000+

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Job Description - Service Center Support Technician

Short Description

Answer, evaluate, prioritize and make the initial assessment of incoming telephone and web requests, attempting to resolve them or route them to the appropriate support groups, based on established service levels or specific timeframes. Use service management tools and known error databases to consult the situation and try to resolve them as the first level of support.

Physical Requirements

Education

Associate in Computer Programming/Science, Administration, Technology, Education

EXPERIENCE

One (1) years related experience.

CERTIFICATES AND LICENSES

Competencies

Analytical Skills

Communication

Computer Skills

Keyboard Profficiency

Time Management

Documentation

Original job Service Center Support Technician posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

Evertec, Inc.

Por medio de nuestra estrategia, soluciones y equipo de empleados impulsamos la innovación para satisfacer la creciente demanda de mercado por nuestros servicios de pagos digitales y procesamientos de transacciones electrónicas.

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