Service Center Technician I

WE ARE HIRING!

The Service Center Tech I supports efficient building operations and administrative services by performing a wide range of mailroom, copy center, and facility-related tasks. This position ensures the timely delivery of mail and packages, manages printing and office supply needs, assists with event and departmental projects, and provides backup coverage for reception. The Service Center Tech I plays a key role in maintaining a well-organized, clean, and customer-focused environment while contributing to the smooth operation of the Service Center and supporting the needs of all departments through reliable, high-quality service.

Why Work with Us?

At our organization, we are dedicated to improving lives and strengthening Idaho communities. We believe that housing opportunities, self-sufficiency, and economic development are the pillars of progress. Our commitment to our team is unwavering, and we consider our employees our greatest priority. We offer competitive compensation packages, comprehensive health benefits, and abundant opportunities for professional development and growth. It's no wonder we have been recognized as one of the "Best Places to Work" in Idaho for a decade. Join us and be part of a vibrant, entrepreneurial organization that makes a meaningful impact on the lives of Idahoans. We have a great human resources team so come join our team.

In this role you will be responsible for:

• Open, sort, process, and distribute incoming and outgoing mail and packages. 
• Prepare certified mail and bulk mailings, including envelope stuffing and labeling. 
• Operate and maintain copiers, printers, scanners, and postage equipment. 
• Handle print and copy requests in an efficient manner. 
• Assist with building books and other packets for other departments. 
• Maintain and order supplies for copy center and ensure kitchen is stocked. 
• Assist with office moves, cleaning offices, cubicles, and other areas. 
• Cover the front desk: greet visitors, answer and route calls, and manage sign-ins. 
• Provide efficient and friendly communication with coworkers, visitors, and vendors. 
• Act as the primary back up for building operations. 
• Other duties as assigned. 

• 1+ year of experience in a mail and/or copy center services preferred. 
• High school diploma/GED preferred. 
• Experience with Microsoft Suite - Excel, Word, and Fiery preferred. 
• Must be able to stand/walk for long periods of time. 
• Must be able to lift, move, and/or carry up to 60 lbs. 
• Ability to work independently to organize, prioritize, and complete jobs accurately and as efficiently as possible and provide feedback to Service Center Lead to build strength, relationships, and capabilities. 
• Ability to work cooperatively with people who have different backgrounds, styles, values, and beliefs. 
• Ability to create and maintain a successful inspired culture in the Service Center that is committed to delivering results by providing solutions to each department’s needs, with efficient and effective operation through open communication and teamwork.