Service Concierge

The team at Jaffarian Volvo Toyota is looking for a dynamic, organized and detail oriented individual to join our team and grow within our organization as a Service Concierge. This role is based in Haverhill, MA, and offers a competitive hourly wage of $20.00-$25.00, paid weekly. If you are passionate about delivering excellent customer service and thrive in a fast-paced automotive environment, we invite you to become part of the Jaffarian Automotive Group.

Responsibilities

• Greet and assist service customers promptly and courteously.


• Schedule service appointments and manage customer communications.


• Coordinate with technicians and service advisors to ensure smooth workflow.


• Provide detailed information about services offered and pricing.


• Maintain accurate records of customer interactions and service requests.


• Assist in managing waiting area and service desk appearance.


• Support service team with administrative tasks as needed.

Requirements

• Strong organizational and multitasking abilities.


• Excellent communication and interpersonal skills.


• Detail oriented with a customer-focused attitude.


• Ability to work in a fast-paced environment and handle multiple priorities.


• Proficiency with computer systems and scheduling software is a plus.

Benefits

• Competitive hourly wage of $20.00-25.00, paid weekly.


• Health, Dental and Vision Insurance


• 401K


• Opportunities for growth and development within the Jaffarian Automotive Group.


• Positive work environment with a supportive management team.


• Employee discounts on vehicle services and parts.


• State of the art facility 

About the Company

Jaffarian Automotive is a 4^th generation family owned dealership.  We are customer-first with a focus on modern, no-pressure service and sales experiences. We invest in technology, training, and people who take pride in creating a smooth, professional experience for every customer. Our Service Department plays a critical role in keeping customers safe, informed, and coming back.