Service Contract Sales

WHO WE ARE

We are the competitively unique OEM-agnostic provider of comprehensive services in the critical power space—serving both commercial and public sector markets. Based in Madison, Wisconsin, Facility Gateway (FGC) offers coast-to-coast tailored solutions that align customer values with employee satisfaction. Unlike many of our competitors, we develop, foster, and then closely match our core competencies with our customers' operational needs. That means no overselling and no underperforming—just straightforward, clear-cut, customer-centric offerings that are planned and coordinated by a top-notch administrative team and executed by a highly-skilled and tenured field support team.

Sound intriguing? Are you the next member of the Facility Gateway family? We challenge you to experience the difference first-hand and join our rapidly growing Madison administration team today!

WHO YOU ARE

As a Contract Sales Manager based in our Madison facility, you will be selling onsite preventative maintenance service contracts of critical power systems (i.e., UPS, DC systems, inverters, PDUs, STS, and standalone reserve battery technologies). You will foster both new and existing client growth as a direct interface with our customers and potential customers.  You will execute critical thinking, problem solving and effective communication skills—perhaps all in parallel at times. As a Contract Sales Manager for Facility Gateway, you will research and call qualified prospects to reach the correct decision maker.  From there you will coordinate an effective quote and propose service solutions that address our customer needs and ensure company goals are achieved. You work well in non-static situations and can react and adapt quickly, as necessary. You are comfortable both working independently and supporting and driving team efforts, when required. You're a self-starter and a go-getter.

YOUR PRIMARY DUTIES AND RESPONSIBILITES

Prospecting and Lead Generation:

• Identify potential clients and industries for sales opportunities.


• Generate leads through various channels, including cold calling, networking, and online research.

Client Relationship Management:

• Build and maintain strong relationships with existing and potential clients.


• Understand clients' needs and tailor solutions to meet their specific requirements.


• Provide excellent customer service to ensure client satisfaction and retention.

Sales Presentations:

• Develop and deliver compelling sales presentations to showcase our products/services.


• Clearly communicate the value proposition and benefits of our offerings to potential clients

Negotiation and Closing:

• Negotiate terms and conditions with clients to achieve mutually beneficial agreements.


• Close sales deals and achieve or exceed monthly and quarterly sales targets.

Market Research:

• Stay informed about industry trends, market conditions, and competitor activities.


• Provide feedback to the team on market dynamics and customer preferences.
  
  

Reporting:

• Maintain accurate records of sales activities, customer interactions, and transactions.


• Prepare regular reports on sales performance, challenges, and opportunities.


• Maintaining SOP documentation for future study and/or review.


• Participation in and completion of periodic role-specific training as deemed necessary by the Vice President of Operations.


• Other business-related duties as directed by organizational leadership.

THE QUALIFICATIONS WE’RE SEEKING

• High School diploma (or equivalent)


• Proven experience in sales, with a track record of meeting or exceeding sales targets


• Excellent communication and interpersonal skills


• Ability to work independently and efficiently manage time


• Strong negotiation and closing skills


• Familiarity with the [industry] and understanding of client needs


• Proficient in using CRM software and other sales tools


• Self-motivated and results oriented

YOUR KEY COMPETENCIES

• Conduct tactful and respectable interactions with customers and fellow team members to maintain productive, harmonious relationships.


• Promote and exhibit an “always selling” mentality when communicating with customers, service partners, and vendors.


• Possess a fundamental IT fluency with a focus on the Microsoft Office suite (Outlook, Excel, Teams, OneDrive, and Word primarily) and cloud-based SaaS solutions, as they apply to work productivity.


• Promote, mentor, and correct personnel activities and behaviors, when necessary.


• Live and project a customer and company commitment mentality through a routine focus on process, attention to detail, on-time service delivery, and an uncompromised dedication to the achievement of both customer and company objectives.


• Utilize proven reasoning abilities, sound judgement, excellent oral and written communication skills, and a collaborative approach to the team dynamic (even when operating independently)
  
  

ADDITIONAL ROLE REQUIREMENTS

• Standard workweek: M-F, 8 AM – 5 PM, but should anticipate minimal temporary adjustments to support fellow team member PTO and training cycles.

• Must possess a valid U.S. state or territory issued driver’s license.


• Supports the after-hours emergency service request response rotation with other team members.

WHAT WE OFFER

• Competitive compensation package (Range: $65,000 - $110,000 annually)


• Seven paid holidays + two paid half-days (Christmas Eve & New Year’s Eve) annually


• Annual vacation/PTO hours accrual per pay period


• United Health Medical/Quartz/Delta Dental/Delta Vision/FSA benefits


• 401K retirement plan with generous employer match


• Company-funded and Voluntary Term Life/AD&D/Disability benefits

THE FINE PRINT

1.We at Facility Gateway Corporation pride ourselves in our approach to transparency in recruitment, team member growth, and retention. We believe that what you see is what you get, and it is our job to present to our candidates the most up-to-date and accurate representation of the current job requirements for all open positions we are seeking to fill at any given time. However, we’d be remiss if we believed our roles are NOT dynamic and will include an exhaustive and unchanged list of responsibilities until the end of time. Therefore, we are bound by duty to inform our applying candidates through this disclaimer that this posting and job description may not necessarily be inclusive of all assigned duties, responsibilities, or aspects of the job described, now or in the future, and may be amended at any time at the sole discretion of Facility Gateway Corporation.

2.Facility Gateway Corporation and its subsidiaries provide equal employment opportunities to both employees and applicants for employment. We strictly prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.