Service Coordinator

Are you the person everyone goes to when something needs to get done? Is keeping people and things organized the best part of your day? Do you possess great attention to detail and a desire to deliver excellent internal and external customer service? Then this could be the chance you’ve been waiting for.

If you like to work with others to tackle challenges with a can-do approach, are a quick learner, and can move quickly and easily from one task to another, then we want to chat!

Fire Protection Services LLC is seeking a Service Coordinator to join our Team. You will have an impact on our operations by making sure our field team has the tools, parts and information they need to get the job done. You will also impact revenue by making sure completed jobs are closed out and billed asap. The ideal candidate will greet each day with positivity as they guide jobs through the process from start to finish. 

Responsibilities:

• Manage the Service Team schedule to ensure it is filled at least two weeks in advance
• Monitor submitted quotes and turn approvals into jobs
• Track, order, receive and prepare materials and special items needed for approved jobs
• Provide a variety of support to the Service Team
• Quickly complete jobs so that they can be billed
• Keep customers informed with clear, consistent and friendly communication

This is a broad overview, but we can get into the details as we get to know each other. 

Requirements:

• Proven ability to prioritize and handle multiple tasks at once
• Strong organizational skills and attention to detail
• Outstanding written and verbal communication skills
• Excellent computer skills and experience with a variety of systems  
• High school diploma or equivalent
• Experience in the service industry or a similar role is a plus

FPS was founded in 1988 and is a locally owned and operated company. We provide protection, support, and peace of mind to the communities in which we live and work by servicing commercial fire and life safety systems. 

As a rapidly expanding company that empowers our Team Members, we provide opportunities for growth and advancement. Our culture recognizes and rewards those who embrace and operate by our Core Values of Integrity, Collaboration, Accountability, Always Improving, Pleasant and Service Excellence. You will work with people who challenge, support, and encourage you to set your goals, and who will celebrate with you when you achieve them.

We Offer:

• Competitive base salary plus bonus opportunities. 
• Company health insurance and 401K
• Comprehensive PTO

Interested? Apply today!

Fire Protection Services, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.