Service Coordinator

Company Overview:

Service Logic is the nation’s largest independent HVAC service company with over $1.4 billion in annual sales and 4,100 employees. The strategy of Service Logic is to identify and acquire quality local HVAC service companies and accelerate the organic growth of recent acquisitions as well as the base businesses by focusing on increasing the maintenance contract base.  

Tolin Mechanical Systems Company (Tolin) was the first HVAC company acquired by Service Logic in 2004.  Tolin was originally established in 1948 in Denver, Colorado and including Denver also has 3 other offices in Colorado [Fort Collins, Colorado Springs, Silverthorne], 2 offices in Arizona [Phoenix, Tucson] and an office in the Mid-Atlantic region.  Tolin’s annual sales exceed $120 million and Tolin has approximately 450 employees. 

Tolin is proud of the customer-centric team we have built over the years, made up of the most talented engineers, HVAC technicians, sales professionals, operations personnel and our highly qualified financial and administrative team.  We provide centralized corporate services to all locations from our corporate headquarters in Denver, CO.

General Description: 

Tolin Mechanical, an established, well recognized and respected HVAC service contractor, is looking for a Service Coordinator to join our Colorado Springs Branch. We are seeking a candidate who meets the qualifications listed below.  

The Service Coordinator provides support to service operations, helping to ensure that all contractual commitments to the customer are met in a timely, high quality, and cost-effective manner. They work to maintain the highest level of customer satisfaction possible, exceeding customers’ expectations. Tied into the overall team picture, Service Coordinators help to ensure that financial objectives are redeemed through efficient and effective coordination. 

Responsibilities for Service Coordinator

• Internal company relations and partnership
• External relations with outside vendors and customers
• Identify sales opportunities and leads
• Be in the know of field activities and systems
• Monitor flow of booking package
• Equipment/Materials Procurement
• Subcontract Administration and auditing
• Coordination and collaboration across teams and departments
• Project Permitting and Scheduling
• Customer Service and Customer Satisfaction
• Support financial objectives through coordination efforts
• Quick Quotes
• Work Orders

Compensation & Benefits:

Average Starting Salary: $25.00 - $28.00 per hour. Combined experience, education, skills and knowledge will be taken into consideration. 

• Medical, Dental and Vision Plan
• Life insurance
• Long Term disability
• Flexible Spending Accounts
• 401K Plan
• Profit Sharing based on company performance 
• Tuition Reimbursement 
• Company cell phone
• Gas Card
• Paid Holidays
• PTO Program
• Professional training and development opportunities

Ideal candidates will have the following qualifications:

• 1-3 years HVAC experience
• Excellent project coordination skills
• Values and displays exceptional customer service
• Strong organization skills
• Experience in HVAC, construction, engineering, or related industry
• Experience and demonstrated ability to build relationships with internal departments, vendors, and customers

Minimum Qualifications:

• Over 18 years of age
• High School diploma or GED
• Strong written and verbal English skills
• Valid driver's license with driving record in good standing

Tolin Mechanical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation). Parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors, or any other status protected by federal, state, or local law. Equal Opportunity Employer, including disabled and veterans.

Pursuant to Colorado’s Job Application Fairness Act, applicants providing certifications, transcripts, or other materials may redact information that identifies the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution.