Service Coordinator

Service Coordinator Hiring Template

Our Mission Statement: We are an agency of providers dedicated to empowering families and their loved ones by enhancing their quality of life within our local communities. We foster creativity, growth and the wellbeing of our team members. By embracing inclusion, we foster a collaborative environment where everyone can flourish and thrive.

Essential Therapy Solutions started in 2007 in response to the overwhelming number of families in our Arizona community requiring services. We obtained school contracts as well as becoming a Qualified Vendor with the Arizona Division of Developmental Disabilities (DDD). We also contracted with other agencies holding Arizona Early Intervention Program (AzEIP) contracts to deliver services to the birth to 3 population.

Our goal at Essential Therapy Solutions is simple -- to be a leader in supporting families and providers in our community.  We accomplish this by providing the highest quality services, information and resources to our families. Our goals are accomplished by the commitment of every employee.

ETS is an advocate for our families and providers by practicing the following values and beliefs:

• Resourceful - We are proactive and solution-based in all our actions within our team and community.
• Ethical - We are upstanding professionals that provide services by upholding our highest principles, including communication, interactions, and standards of practice.
• Acceptance - We are empathetic and honest providers who support our families and each other.
• Professional - We are responsible leaders that hold ourselves and each other accountable.

Service Coordinator Job Description

Essential Duties:

• Process referrals, schedule initial meetings with families, conduct screenings using standardized protocol and tools approved by AzEIP, and ensure timely delivery of services
• Assess nature of clients' situations by interviewing and reviewing personal history
• Ensure proper maintenance of child files, required documentation and the AZ DES automated system
• Coordinate, attend and schedule assessments; IFSP (6 months and annual), IEP, eligibility determination meetings, transition planning; notify all interested parties of meeting dates and times
• Communicate client updates to all relevant parties
• Facilitate referrals to other healthcare professionals and programs
• Demonstrate knowledge in AzEIP Policies and Professionalism, Child Development, Family Professional Partnerships, Teaming, Assessments and Evaluation, Planning, and Intervention
• Demonstrate knowledge in AZ DDD/DES policies

Qualifications:

• A Bachelor's Degree in Early Childhood, Child Development, Nursing, Psychology, Social Work, Special Education, or a Bachelor’s degree in a closely related field (e.g., Psychology, Social Work, Elementary Education, or Sociology) with review of coursework and approval by AzDES/AzEIP.
• Candidate must successfully complete a background clearance and obtain Level One Fingerprint Card Clearance
• Travel to attend meetings, training and appointments
• Excellent written and verbal communication skills
• Bilingual English/ Spanish for this position is a plus