Service Coordinator

TL;DR

You’re a skilled problem-solver who thrives on keeping things running smoothly. You’ll ensure residents receive fast, professional service — and you’ll set the standard for follow-through and customer care.

What You’ll Do

• Coordinate and dispatch work orders to ensure timely, accurate completion.


• Communicate professionally with residents, vendors, and staff.


• Take part in a rotating 24-hour emergency call schedule (approx. every 6 weeks).


• Continuously improve processes for efficiency and resident satisfaction.
  


• Use our tools: Trainual, Rentvine, Aptly (CRM), Tenant Turner, RingCentral, Google Workspace.

What You Bring

• 3+ years of maintenance coordination or dispatch experience.


• Knowledge of Fair Housing laws.


• Strong computer and software skills.


• Excellent organization, communication, and customer service abilities.


• HS diploma/GED required

Perks & Benefits

• Health, dental, and vision insurance


• PTO & holidays


• Simple IRA retirement plan


• Life & disability insurance


• Annual bonus plan


• Possible housing discount

Job Type & Schedule

Full-time Monday – Friday 8:30 AM – 5:00 PM; In-office 3 - 4 days a week.

Location

T&H Realty Services, Inc.
760 E. 52nd Street
Indianapolis, IN 46205

T&H Realty Services, Inc. is an Equal Opportunity Employer. For more information, please visit www.threaltyinc.com.

Please respond with your resume and salary requirements. Pay is dependent on the level of experience.