Service Coordinator

Company : Premier Trailer Leasing

Job Type : Full Time

9510 Premier Road, Plano

Job Description - Service Coordinator

Description

Are you looking for a forward focus environment where you are continually challenged, and the atmosphere is affirming? Do you want to be a part of a team where you are often out of your comfort zone, but you wake up excited to come to work each day? How about a place where people are growing because they desire change and growth is modeled and expected?

WHO WE ARE:

Premier Trailer Leasing is a 'USA Today Top Work Place' and one of the largest trailer leasing and rental companies in the nation, specializing in long-term leasing and short-term rental services for over-the-road vans, flatbeds, refrigerated equipment and chassis with an inventory of 70,000 trailers and a growing network of locations across the United States. At Premier you will find an environment where you are seen, heard, and valued. Join us and experience what it means to live a culture of C.A.R.E!

JOB SCOPE:

This position will be tasked with all aspects of handling road service calls. Fielding calls for service assistance. Getting and documenting all pertinent information. Determining needed repair and or tire services. Matching vendors for service and following through with them. Documenting everything in GP for the branch and the invoice for the customer. This position will also work on several duties while not handling service requests.

This position will cover the late shift (12Noon - 10PM), 4 days a week.

The successful candidate will work an 8AM - 5PM shift, Monday through Friday during training.

RESPONSIBILITIES:

Handle service requests from customers. Including getting information, matching vendors, determining needed repairs, communicating with vendor and customer, inputting service into GP, creating rebill for work, and communication with branch after completion
Manage payables for all road service vendors
Seek and set up new vendors for our vendor network
Manage/Input payables into GP as well as tracking spreadsheets
Manage/Update parts, invoice, expense, and tracking spreadsheets
Process new license plates and registrations for new equipment
Process FHWA forms for new equipment
Assist National Account Operations with collections and seasonal trailer transportation

EDUCATION & QUALIFICATIONS:

Associates degree in business or related field
At least 1+ years of related work experience

MINIMUM KNOWLEDGE, SKILLS & ABILITIES:

Self-starter with a sense of urgency, detailed oriented and well organized
Accurate and attentive to detail
Excellent written and verbal communication skills
Strong typing and computer applications skills
Ability to assist and support others with a helpful disposition

TECHNOLOGY SKILLS:

Proficiency in Microsoft Office Suites - Word, intermediate Excel, PowerPoint and Outlook

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Service Coordinator

Job Description - Service Coordinator

Description

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