Service Department Admin

We have a position available for an Administrative Assistant in our Service Department.  This position plays a crucial role in providing top quality customer service.  The job requires managing multiple tasks and responsibilities while communicating effectively to customers and co-workers. 

Responsibilities (include but not limited to the following):

·         Answering phone calls & taking detailed messages.

·         Entering and Scheduling customers in database.

·         Dispatching and routing technicians' service calls.

·         Working with Water Companies to file test reports.

·         Responding to email inquiries.

·         Close communication with field technicians.

·         Additional duties as assigned.

·         Excellent customer service management.

·         High school diploma or equivalent.

·         Administrative Assistant related experience in an office environment.

·         Be able to provide outstanding, friendly, solution-based customer service.

·         Be highly organized, pro-active, and detailed.

·         Excellent written and verbal communication skills.

·         Be proficient using Word and Excel.

 Added Plus:

·         Experience working in a service related environment.

·         Background in landscape service industry.

·         Experience with Hindsite or other CRM software

Wages:  Salary range is $20 - $25 per hour, depending on skill and experience.

Hours:  Full-time position: Monday to Friday from 7:00AM to 3:30PM

·         Paid Holidays

·         Vacation Pay

·         Sick Pay

·         Health Care Plan (Medical, Dental & Vision)

·         Employer Matching 401k

Please do not call - submit any questions to [email protected]