Automotive Service Department Admin

Asheville Ford Lincoln | Asheville, NC

Asheville Ford Lincoln is looking for a friendly, dependable, and customer-focused Automotive Service Department Admin to join our team! This is a great opportunity for someone looking for a professional, fast-paced dealership environment.

What You'll Do

• Greet and assist customers in the Service Department


• Process customer payments and service invoices accurately


• Handle cash, credit card, and other forms of payment


• Provide receipts and answer basic customer questions


• Assist Service Advisors with cashiering and closing repair orders


• Maintain accurate records and follow dealership cash-handling procedures


• Answer phones and direct customers to the appropriate department


• Help maintain a clean, organized, and welcoming cashier area


• Provide exceptional customer service throughout the payment and pickup process

What We're Looking For

• Friendly, professional, and positive attitude


• Strong customer service and communication skills


• Reliable and dependable


• Comfortable handling money and processing payments


• Basic computer skills


• Strong attention to detail and accuracy


• Ability to work well with Service Advisors, technicians, and customers


• Automotive or dealership experience is a plus, but not required

Why You’ll Love It Here

• Free health insurance option available 


• 401(k) with company match 


• HSA company contributions 


• Dental & vision insurance available 


• Paid vacation, PTO, and holidays 


• Career advancement opportunities—we promote from within 


• Employee discounts on vehicles, parts & service 


• Family-owned and operated culture 


• Long-term career stability 


• Supportive and team-oriented environment 

Why Join Asheville Ford Lincoln?

• Great team environment


• Professional and customer-focused workplace


• Opportunity to gain experience in the automotive industry


• Employee benefits and discounts may be available

If you're dependable, personable, and enjoy helping people, we'd love to meet you! Apply today and become part of the Asheville Ford Lincoln team.