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Service Department Appointment Coordinator

icon building Company : Competition Auto Group
icon briefcase Job Type : Full Time
icon geo-alt 11780, Saint James

Job Description - Service Department Appointment Coordinator






Full-time


Description

  • Make outbound and receive inbound customer calls and establish follow-ups with service appointments.
  • Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates.
  • Utilize dealership-specific service-related software.
  • Make scheduled vehicle service appointments for customers and answer questions regarding vehicle service-related issues.
  • Be friendly, professional, courteous, and efficient when working with all customers and employees.

Requirements

  • Previous roles based on strong customer service experience
  • Automotive BDC experience preferred
  • Must have strong computer skills

Salary Description

$19-21/hr + comm

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