Service Department Porter

Essential Duties & Responsibilities

Vehicle Transportation & Shuttle Services

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  Safely transport customer vehicles between dealership locations, remote shops, and other designated facilities.

  
  

  
  
  
  


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  Shuttle technicians back and forth between the main dealership and remote service locations as operational needs require.

  
  

  
  
  
  


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  Provide customer shuttle services when needed.

  
  

  
  
  
  


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  Coordinate transportation requests with the Service Manager, advisors, and shop leadership.

  
  

  
  
  
  


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  Ensure vehicles are delivered to the correct location in a timely manner.

  
  

  
  
  
  


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  Assist with vehicle pick-up and delivery when requested.

  
  

  
  
  
  

Vehicle & Lot Management

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  Park and retrieve customer vehicles as directed.

  
  

  
  
  
  


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  Maintain organization of customer parking areas, service drives, and designated vehicle staging areas.

  
  

  
  
  
  


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  Ensure customer vehicles are locked and secured when unattended.

  
  

  
  
  
  


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  Maintain cleanliness and organization of dealership service areas.

  
  

  
  
  
  


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  Report any vehicle damage, warning lights, or concerns noticed during transportation immediately to management.

  
  

  
  
  
  

General Service Department Support

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  Assist service advisors and technicians with daily operational needs.

  
  

  
  
  
  


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  Help move vehicles throughout the dealership and between service locations.

  
  

  
  
  
  


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  Assist with organizing loaner vehicles and maintaining proper vehicle placement.

  
  

  
  
  
  


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  Perform other duties as assigned to support department efficiency.

  
  

  
  
  
  

Qualifications & Requirements

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  Valid driver's license with a clean driving record.

  
  

  
  
  
  


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  Ability to safely operate a variety of customer vehicles, including manual and automatic transmissions when applicable.

  
  

  
  
  
  


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  Professional, dependable, and punctual.

  
  

  
  
  
  


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  Strong communication and time-management skills.

  
  

  
  
  
  


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  Ability to work independently and follow direction.

  
  

  
  
  
  


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  Ability to work in a fast-paced automotive service environment.

  
  

  
  
  
  


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  Ability to safely enter, exit, and move vehicles throughout the workday.

  
  

  
  
  
  

Performance Expectations

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  Maintain a professional and courteous attitude with customers and employees.

  
  

  
  
  
  


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  Prioritize technician transportation requests to minimize lost production time.

  
  

  
  
  
  


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  Transport vehicles safely and responsibly at all times.

  
  

  
  
  
  


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  Maintain consistent communication with management regarding transportation needs or delays.

  
  

  
  
  
  


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  Demonstrate accountability, reliability, and attention to detail.

  
  

  
  
  
  


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  Represent Wagner Subaru professionally at all dealership and remote locations.