Service Desk IT Tech Support

IT Infrastructure Tech
As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular magazines and catalogs, to prestigious medical and scientific journals, and so much more. The IT Infrastructure Tech will provide technical support for Sheridan NH on-premises users, hardware, software, and computer network infrastructure. This position is a key role for daily on-site support providing technical guidance to end users, and support projects and initiatives, and is familiar with standard concepts, practices, and procedures within the IT field.
BS in Computer Science, Information Technology or Information Systems or equivalent technical training required. 1-2 years’ experience working in a Help Desk Support role.
~ Strong knowledge and experience with PC hardware and software technology.
~ Working knowledge of Windows Server/Windows Operating Systems.
~ Must be flexible with schedule and able to work on multiple assignments simultaneously.
~ Prolonged periods of sitting at a desk and working on a computer. 
~ Schedule is Monday – Friday, 1st Shift
On-the-job training programs through Sheridan Academy.
~ Tuition reimbursement for approved coursework.
~ Paid time off & holidays.
~ Medical (PPO and HSA Plans), Dental, Vision.
~ Teladoc – convenient no- or low-cost medical services.
~ Confidential and free EAP program for wellness and mental health.
~ Company-paid basic life, AD&D, and short-term disability insurance.
~401(k) retirement plan with company match.
~ All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.