Service Director

Company: SimplyHomeJob Title:Director of ServiceDepartment: MaintenanceReports to:VP of serviceStatus:Full Time / Salary / ExemptDuties/Responsibilities:Required to track KPIs and achieve established objectivesDevelop and submit yearly budget for Maintenance, as well as approve larger expenditures within budget.Ability to manage priorities and workflow.Demonstrated success in managing and motivating team members.Strong organizational, problem-solving, and analytical skillsCollaborate with Property Management team to ensure Resident satisfaction as well as filing insurance claims and residents charge backs.Proven experience and understanding of Single-Family Rental properties (SFR)Candidate must be an effective leader and will be directly responsible for teams consisting of Project managers, field managers and coordinators.Candidate will ensure Maintenance Tickets are dispatched and closed in timely manner.Responsible to meet objective cost to maintain, review and approve over budget expenditures.Time management skills with ability to multi-task and prioritize work.Responsible for employee payrollManaging all day-to-day Maintenance SFR Operations.Assist with all other duties as assigned.Required Skills/Abilities:Demonstrated ability to be followed and serve others. The candidate will be responsible for training and developing team members.Detailed oriented, diligent, and streamlined with the process.Ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.Ability to work autonomously and motivated to prioritize schedule.Able to work in an equitable, inclusive, and diverse environment. Camillo Properties is committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.Education and Experience:Bachelors Degree or 7 years of relatable experienceExperience in SFR Property Management, Maintenance or Construction5 Years of experience managing multiple layers of teamsAbout Us:As one of the largest privately held real estate development and construction companies in Texas, Camillo Companies exists to open doors to greater opportunities for all people. For more than 30 years, the Company has led the way in constructing premier communities featuring affordable homes and residences that maximize style, livability, and functional floorplan designs. Camillo Companies is a vertically integrated operation consisting of four primary entities, including Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Through these operations, the Camillo Family of Companies has constructed more than 30,000 homes and residences in the Greater Houston, Dallas-Fort Worth, San Antonio, and Bryan-College Station areas, establishing a standard of exceptional customer service and attainability. In 2007, the Company pioneered the single-family build-to-rent business, eventually leading to the 2012 launch of SimplyHome, which builds, leases, and manages both new and recently constructed single-family homes, townhomes, and multi-family projects. Beginning in 2023, the company made acquisitions to expand into new markets in and outside of Texas.Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non-merit factor.Please note this job description is not designed to cover or contain a comprehensive listing of all responsibilities or duties required. Other assignments, projects, and duties may be required. #SimplyCareersPDN-9bf39cf3-4add-48b8-92b0-fc6b63a24dd3