Service Dispatcher

• Receive Emergency and non-emergency phone calls and record applications information
• Enter data in the computer system and maintain logs and records of calls, activities, and other information
• Prioritize calls according to urgency and importance
• Understanding and providing an appropriate estimated time of arrivals
• Effectively determine which driver/operator and truck best fit the service requirements
• Monitor the route and location of drivers to coordinate and prioritize their schedule
• Communicate with drivers all pertinent information to complete the call
• Initiate activities to stay busy and productive during downtime
• Ability to stay calm under pressure
• Fast, accurate typing with experience in data entry
• Billing for auto clubs (AAA/Agero/Gelco and other parties)
• Other duties assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.