Service Dispatcher ( Houston )

What You’ll Do:

• Manage service calls
and dispatch technicians to resolve customer issues promptly.

• Utilize your strong
understanding of local geography and traffic flow to optimize service routes.

• Ensure an 80% sit
rate for service technicians by effectively scheduling and managing
their daily tasks.

• Provide excellent
customer service, keeping customers informed and satisfied.

• Use your logistics
knowledge, whether from military, warehouse, or delivery experience,
to keep operations running smoothly.

• Maintain and update
the CRM system to ensure accurate records of all service calls and
technician assignments.

• Handle time
management with precision, ensuring that all service calls are
addressed in a timely manner.

• Work closely with
the service team, ensuring that everything runs like clockwork.

Requirements

What We’re Looking For:

• Logistics
Expertise: Experience in logistics, whether through military,
warehouse, or delivery services like Uber or DoorDash, is highly valued.

• Local
Knowledge: A deep understanding of the local area, ideally having
lived here your whole life.

• Strong Computer
Skills: Proficient in using CRM systems and other computer applications.

• Time
Management: Excellent at juggling multiple tasks and ensuring
they’re completed efficiently.

• Customer
Service: A natural at making customers feel valued and ensuring
their needs are met.

Benefits

Why Join Us?

• Competitive $40k
salary with room for growth.

• A supportive team
environment where your skills are valued.

• The chance to play a
key role in a company dedicated to providing high -quality water
filtration services.

If you have a passion for logistics, great customer
service skills, and a strong understanding of your local area, we’d
love to hear from you!