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Service Dispatcher (HVAC) & Office Coordinator

salary Salary :

$50,000 - 55,000 yearly

icon building Company : National Mechanical Experts
icon briefcase Job Type : Full Time
icon geo-alt Cornelius, Nc

Number of Applicants

 : 

000+

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Job Description - Service Dispatcher (HVAC) & Office Coordinator


We are seeking a highly organized and adaptable Service Dispatcher / Office Coordinator to support our daily service operations and office functions. This role is a key part of keeping our field team running efficiently while also assisting with general office and administrative tasks.

This position is ideal for someone who thrives in a fast-paced environment, can manage multiple priorities, and is comfortable balancing dispatch responsibilities with back-office support.

What You’ll Do
  • Schedule and dispatch HVAC service calls
  • Create and manage service tickets and work orders
  • Monitor technician schedules and adjust as needed throughout the day
  • Review and confirm technician hours for accuracy
  • Communicate with customers regarding scheduling and updates
  • Support technicians with job details and coordination
  • Assist with general office tasks including mail, tracking programs, and administrative support
  • Maintain organized records and assist with operational projects
What We’re Looking For
  • Previous dispatching, scheduling, or administrative experience preferred
  • Strong computer skills and ability to learn new systems quickly
  • Highly organized with strong attention to detail
  • Ability to multitask and shift priorities throughout the day
  • Strong communication and customer service skills
  • High school diploma
  • Associates/Bachelors degree preferred
  • Previous dispatching or scheduling experience preferred (HVAC, construction, or service-based industry a plus)
  • Proficiency in Microsoft Office, particularly Excel and Word
Company Benefits
  • 401k 6% match
  • Flexible Spending Account
  • Medical, Dental and Vision Insurance for the Primary Employee with 100% premium coverage
  • Paid Primary Employee Life and AD&D Insurance Coverage
  • Paid Primary Employee Long-term and Short-term Disability Insurance 
  • Employer Sponsored Apprenticeship Program
Candidates interested in applying for the above position should forward their resumes via email to [email protected]  with attention: Human Resources.
Although we appreciate your interest in National, only those individuals selected for an interview will be contacted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

 
Original job Service Dispatcher (HVAC) & Office Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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