Location: Wilmington, NC (with frequent travel)
Job Type: Full-time
Salary: Competitive, based on experience
Benefits: Comprehensive benefits package
About Wilmington Machinery
Wilmington Machinery is a leader in designing and manufacturing large-scale low-pressure injection molding machinery. We serve a global customer base and are dedicated to innovation, quality, and customer satisfaction.
Position Summary:
Wilmington Machinery is seeking a hands-on, mechanically and electrically skilled Service Engineer to install, troubleshoot, repair, and maintain injection molding and blow molding equipment at customer facilities. This role requires extensive travel, problem-solving under pressure, and the ability to work independently with minimal oversight.
Key Responsibilities:
· Install and commission new molding machinery at customer sites.
· Diagnose mechanical, hydraulic, electrical, and PLC-related issues on equipment in the field.
· Perform preventive maintenance and repairs according to manufacturer guidelines.
· Train customers on machine operation, maintenance, and troubleshooting procedures.
· Document all service calls and repairs accurately and timely.
· Serve as a technical liaison between customers and engineering teams.
· Provide feedback on equipment performance and field failures to drive design improvements.
· Maintain tools, parts inventory, and travel readiness.
Qualifications:
· Technical degree in Mechanical, Electrical, or Industrial Engineering – or equivalent work experience.
· 3+ years of hands-on experience with injection and/or blow molding machinery.
· Proficient in electrical schematics, PLC troubleshooting (preferably Allen-Bradley), hydraulics, and pneumatics.
· Comfortable reading mechanical drawings and machine assembly schematics.
· Must be able to travel 70%+ including internationally, sometimes on short notice.
· Strong communication and customer service skills.
· Must be self-directed, organized, and able to work independently.
· Valid driver’s license and passport required.
Preferred:
· Prior experience with Wilmington Machinery equipment a plus.
· Experience in plastic processing and mold setup is advantageous.
· Knowledge of servo systems, VFDs, and safety systems (e.g., ISO 13849-1) is desirable.
What We Offer:
· Competitive pay with overtime opportunities
· Per diem, travel reimbursement, and company credit card
· 401(k) with company match
· Health, dental, and vision insurance
· Paid time off and holidays
· Tight-knit team culture with direct access to engineering and manufacturing
Company
Since 1972, Wilmington Machinery has been designing and building the highest quality custom and standard high-speed rotary blow molding machines and structural plastic machines in the industry.
By combining innovative concepts with our expertise and proven technology, we provide every customer with effective, dependable solutions. Wilmington Machinery approaches each new project with a “can-do” attitude and a sincere commitment to satisfaction. Our experienced engineers work with each customer to build a machine that will enhance processing methods and improve the bottom line.
Wilmington Machinery is dedicated to satisfying every customer’s needs with our engineering expertise and commitment to customer service and support. Few machinery companies today possess a facility like Wilmington Machinery’s extensive development laboratory, where new products and processes are continually being born. Capabilities include mold design, plastic material trials, part sampling and small production runs.
Knowledge, flexibility, strong technical leadership and commitment to excellence: these are Wilmington Machinery’s core principles that strengthen customer relationships and lead to superior results. We will pave the road to success through automation, quality output, and increased productivity.
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