Service Lead Coordinator

Under the leadership and direction of the VCN YouthSouce Manager, the Service Lead Coordinator position will operationalize the service, educational and support goals of the Angeleno Corps Members. The Service Lead Coordinator will lead a cohort of approximately 50 Corps Members. The Service Lead Coordinator will develop and maintain service and education plans for each Corps Member on an on-going basis, facilitate weekly and monthly Corps Members meetings, serve as the active point of contact for the service placement sites, and perform other related duties.

ANGELENO PROGRAM DESCRIPTION

The Angeleno Corps Program is a centerpiece of former Mayor Eric Garcetti’s equity and justice agenda and a core investment of the City of Los Angeles in youth development and career pathways for young Angelenos. The Angeleno Corps is a 10-month service, support, and education program designed to engage young people in community recovery efforts in our city’s neighborhoods most impacted by the COVID-19 pandemic and historic and present racial oppression.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide service to hard-hit communities during the current academic year.
• Enroll Corps Members that will be either out-of-school youth re-enrolling in an educational plan, or community college students enrolled at one of the nine colleges of the Los Angeles Community College District (LACCD).
• Collect eligibility documents necessary for program enrollment.
• Conduct data entry into Salesforce, CalJobs, and Hire LA’s Youth portal, as necessary.
• Ensure Corps Members each perform 400 hours of service in one of the following recovery and equity priority areas: Education and Child Care; Health Equity and Environmental Justice; Digital Equity; and Family Immigration Assistance.
• Facilitate placement of Corps Members at partner community-based organizations (City YouthSource Centers).
• Ensure Corps Members work an average of 10-12 hours of service per week and commit to participating in various professional development and service activities, including weekly check-ins, monthly program meetings, on-going trainings, and “Days of Service,” while committing to be enrolled full-time in a community college, high school equivalency, or certificate program.
• Collect and review Corps Member timecards for completion and accuracy.
• Pick up and distribute Corps Member paychecks on the 5th and 20th of each month.
• Coordinate service delivery and communication between CRCD, EWDD and the Mayor’s Office.
• Uphold CRCD’s Mission Statement and 5 Year Strategic Plan

QUALIFICATIONS

• A bachelor’s degree in any field from an accredited college is acceptable (a degree in social sciences, ethnic studies, or justice studies is preferred but not required)
• One to two years of experience in leadership and/or community organizing, preferably working with students and/or families.
• Demonstrated understanding of the critical equity issues students and families face in Los Angeles.
• Demonstrated experience supervising peers or younger students and/or working on a team or in a group.

REQUIREMENTS AND SKILLS

• Working knowledge of MS Office
• Working knowledge in data tracking systems and tools
• Strong organizational skills to manage large caseload, data, and reporting duties.
• Strong client-facing and teamwork skills
• Aptitude in decision-making and problem-solving
• Critical thinking to incorporate new strategies and maintain ethical standards.
• Case management and coaching with strong project management skills
• Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
• Demonstrated ability to work on multiple projects simultaneously, and to meet deadlines.
• Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate.
• This is not a work from home position. This role reports to the office 5 days a week.

SALARY RANGE

$55,000 - $58,000

BENEFITS

CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including:

• 14 Paid Holidays
• On-Demand training memberships to bolster professional development
• Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance
• 401k eligibility from day one & up to 3% matching after one year
• 529 Educational Savings Plan from Principle
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Accident & Hospital Indemnity
• Whole life insurance with cash benefits
• Identity Theft Protection and Legal Services
• Discount pet insurance through ASPCA
• Generous work/life balance

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or the Equal Employment Opportunity for the position (s) to the EEO/ADA Coordinator. EEO/ADA Coordinator contact: Veronica Garcia (213).743.6193.