Water Treatment Equipment, Inc. (WTE) is looking for a motivated and dedicated leader to join our team as a Service Manager. WTE is a Culligan franchise and Culligan continues to be an industry leader in Commercial and Residential water treatment and filtration systems. WTE has been in business for over 60 years and is a mutigenerational family owned and operated company.
Responsibilities:
· Supervise and support Service Technicians, Plumbers and Drivers
· Oversee service orders and scheduling
· Create and foster a successful work environment that promotes positive morale, productivity and employee development and resolve any staff conflicts or issues
· Assist in recruiting, training and evaluating employees
· Monitor and enforce performance standards through jobsite visits to ensure high quality service delivery
· Foster team culture of excellence, growth and collaboration
· Lead monthly safety meetings and ensure workplace safety standards
· Identify revenue opportunities
· Maintain high level of customer services by handling customer inquiries and resolving issues promptly
· Improve customer satisfaction and retention
· Develop strategies for continuous improvement in service delivery and customer satisfaction
· Manage fleet maintenance
· Optimize efficiency by consolidating/automating job duties wherever possible
· Partner cross-functionally with Sales, Operations and Customer Service to align strategy and resolve issues
Qualifications:
· 3-5 years of management or supervisory experience
· Water treatment or plumbing experience preferred
· Skilled communicator who can build trust across teams, customers and leadership
· Exceptional planning and time management skills and the ability to work unsupervised
· Strong leadership and problem-solving skills
· Proficient in Microsoft Office with the ability to learn field service software
· Valid driver’s license
Benefits:
· Compensation: $80,000 - $100,000
· Health insurance
· 401(k) with company contribution
· Paid time off
· Paid holidays
· Company attire
· Employee discounts on Culligan products
About Us
“We Treat Water Seriously”
Since the Company was founded in 1964 by Edward W. Young Sr., Water Treatment Equipment, Inc. has grown to be one of the largest and most respected water treatment specialists in the Northern New England. Joined by his sons Ed Jr. and Will, the company remains family owned and operated. As the exclusive Culligan dealer in Maine, they provide the highest quality products to all their customers.
They have expanded to offer the same professional service to commercial, institutional and radon mitigation accounts. The Young family has long recognized the importance and necessity of clean water being available to everyone.
Employment Opportunities
Water Treatment Equipment, Inc. (WTE) is located in Yarmouth, Maine. WTE is the Culligan dealer for the state of Maine. Culligan is a worldwide brand and leader in water treatment solutions.
When you work at WTE you are becoming part of a team who is customer focused and committed to improving lives of people in the community by providing them with great quality water. WTE provides an excellent environment to learn and grow. Employees interact with a variety of great people on a daily basis. We will provide you with the training and tools that you will need to be successful.
Salary :
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