Service Manager

Description of the role:

As a Service Manager at Action Power Sports in Waukesha, WI, you will be responsible for overseeing the service department and ensuring smooth operations for servicing vehicles and equipment. You will manage a team of technicians and customer service representatives to provide high-quality service to our customers.

Responsibilities:

• Manage the day-to-day operations of the service department


• Supervise technicians and service staff


• Ensure timely and efficient servicing of vehicles and equipment


• Handle customer inquiries and resolve any service-related issues


• Maintain inventory and order necessary parts and supplies


• Monitor service metrics and implement improvements when needed

Requirements:

• Prior experience in a service manager role


• Strong leadership and communication skills


• Knowledge of vehicle and equipment servicing


• Ability to multitask and prioritize tasks effectively


• Excellent customer service skills

Benefits:

• Competitive compensation package


• Health insurance and retirement benefits


• Paid time off and holidays


• Opportunities for career advancement

About the Company:

Action Power Sports is a leading provider of recreational vehicles and equipment in Waukesha, WI. We pride ourselves on delivering exceptional service and building lasting relationships with our customers. Join our team and be part of a dynamic and growing company!