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Service Manager

icon building Company : Southaven Kia
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Service Manager



ERVICE MANAGER – NEW LOCATION | SOUTHAVEN KIA

 

THIS IS NOT A MAINTENANCE ROLE. THIS IS A LEADERSHIP ROLE.

 

Southaven Kia is opening a NEW LOCATION, and we are hiring a PROVEN, HIGH-INTENSITY SERVICE MANAGER to build, lead, and dominate the service operation from day one.

 

This role is for leaders who set standards, demand accountability, and deliver results — not managers who babysit processes.

 

If you bring Kia, Hyundai, and/or Genesis experience (preferred) and know how to drive culture, performance, and profit, this is your opportunity to take full ownership of a department.

 

 

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WHAT YOU WILL OWN

 

Full responsibility for launching and operating a high-performance service department

 

Culture, accountability, and execution — no excuses, no silos

 

Advisor performance, technician productivity, and customer retention

 

Daily workflow, labor efficiency, repair quality, and throughput

 

CSI scores, KPIs, warranty compliance, and profitability

 

Recruiting, training, and retaining top-tier service talent

 

Manufacturer standards, safety, and operational compliance

 

 

 

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WHO THIS ROLE IS FOR

 

Experienced Service Managers who have led teams and delivered results

 

High-performing Assistant Service Managers ready to step into full ownership

 

Leaders respected by technicians, advisors, and upper management

 

Operators who know the numbers and hold people accountable

 

Builders who thrive in new, fast-paced, growth-driven environments

 

 

 

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WHO THIS ROLE IS NOT FOR

 

Managers who avoid accountability or hard conversations

 

Leaders who rely on excuses instead of execution

 

Hands-off managers who don’t know their numbers

 

Anyone uncomfortable setting standards and enforcing them

 

 

 

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WHY SOUTHAVEN KIA

 

NEW LOCATION — build it right from day one

 

Aggressive compensation with performance-based incentives

 

Full benefits package (medical, dental, vision, 401(k))

 

Modern facility with state-of-the-art equipment

 

Real authority to lead, hire, and build a winning team



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About the Company

Southaven Kia

Service BDC Representative Wanted!Join Our Winning Team in the Automotive Industry! Are you energetic, professional, and passionate about providing top-notch...

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