ERVICE MANAGER – NEW LOCATION | SOUTHAVEN KIA
THIS IS NOT A MAINTENANCE ROLE. THIS IS A LEADERSHIP ROLE.
Southaven Kia is opening a NEW LOCATION, and we are hiring a PROVEN, HIGH-INTENSITY SERVICE MANAGER to build, lead, and dominate the service operation from day one.
This role is for leaders who set standards, demand accountability, and deliver results — not managers who babysit processes.
If you bring Kia, Hyundai, and/or Genesis experience (preferred) and know how to drive culture, performance, and profit, this is your opportunity to take full ownership of a department.
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WHAT YOU WILL OWN
Full responsibility for launching and operating a high-performance service department
Culture, accountability, and execution — no excuses, no silos
Advisor performance, technician productivity, and customer retention
Daily workflow, labor efficiency, repair quality, and throughput
CSI scores, KPIs, warranty compliance, and profitability
Recruiting, training, and retaining top-tier service talent
Manufacturer standards, safety, and operational compliance
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WHO THIS ROLE IS FOR
Experienced Service Managers who have led teams and delivered results
High-performing Assistant Service Managers ready to step into full ownership
Leaders respected by technicians, advisors, and upper management
Operators who know the numbers and hold people accountable
Builders who thrive in new, fast-paced, growth-driven environments
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WHO THIS ROLE IS NOT FOR
Managers who avoid accountability or hard conversations
Leaders who rely on excuses instead of execution
Hands-off managers who don’t know their numbers
Anyone uncomfortable setting standards and enforcing them
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WHY SOUTHAVEN KIA
NEW LOCATION — build it right from day one
Aggressive compensation with performance-based incentives
Full benefits package (medical, dental, vision, 401(k))
Modern facility with state-of-the-art equipment
Real authority to lead, hire, and build a winning team