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Service Manager

Job Description - Service Manager



Full-time


Description

  What’s in it for you? When you join our team, you become part of the A&L RV family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you! 

Responsibilities

  • Ensure the service team consistently provides the most competitive level of customer service while achieving a high standard of quality to meet or exceed customer expectations.
  • Attract and select top talent to build high performing teams.
  • Engage, motivate and manage service team to achieve key goals, and meet client expectations on a daily basis.
  • Monitor effectiveness and efficiency of service processes and performance.
  • Develop strategy to meet service department metrics.
  • Responsible for overall sales, profitability, and management of expenses.

Requirements

Qualifications

  • Prior service management experience in a high volume facility is a must. Preferably in RV or Automotive.
  • Results driven and a desire to make a positive impact.
  • Strong communication skills, verbal and written. Ability to listen and provide solutions to customer issues.
  • Reliable and strong work ethic

PERKS

A&L RV Sales offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching. 


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