We are seeking an experienced, hands-on Service Manager who will work directly with our Service Director to help drive the continued growth and performance of our service operation.
The Service Director oversees the overall department, while this Service Manager will spend the majority of their time in the shop, working directly with technicians, team leaders, dispatch, advisors, and support staff to increase production and remove obstacles that keep the shop from reaching its full potential.
This is a highly involved operational leadership position for someone who knows how to move the needle on shop hours, technician productivity, efficiency, workflow, and technician development.
Your biggest responsibility will be helping us get the most production possible out of the shop while maintaining quality and developing our people.
We are looking for someone who understands how to:
You should be someone who can walk through a shop, understand what is happening, recognize inefficiencies, and take action.
This is not an office-only management position.
We want someone who is visible and involved in the shop throughout the day.
You will work directly with technicians and shop leadership to:
The ideal candidate will be technically inclined with a strong understanding of automotive repair and diagnostics.
You do not need to turn wrenches every day, but you should understand the work well enough to earn the respect of the technicians and help develop them.
You should be comfortable:
We want a manager who can coach technicians from experience and knowledge, not simply manage them from a report.
The Service Manager will work closely with and report to the Service Director.
The Service Director will continue to oversee the overall service operation, including department strategy, financial performance, customer experience, staffing, and overall leadership.
The Service Manager will be a key operational partner responsible for helping execute that vision inside the shop every day.
You will help translate department goals into daily action by making sure the shop has the leadership, urgency, accountability, training, and processes necessary to hit those goals.
We are looking for someone with a proven dealership service background who understands the numbers behind a high-performing shop.
You should understand and be comfortable managing:
More importantly, you need to understand what actions actually cause those numbers to improve.
The right person is a shop leader and production driver.
You enjoy being in the shop.
You know your technicians.
You know who is producing and who has additional capacity.
You notice when a technician has been waiting too long for parts, approvals, dispatch, or assistance.
You recognize when a process is costing the department hours.
You know when someone needs training and are willing to help provide it.
You understand that adding technicians alone does not increase production — developing people, maximizing capacity, improving processes, and creating accountability does.
If you have a history of growing shop production and enjoy developing technicians and building high-performing service operations, we want to speak with you.
We are seeking an experienced, hands-on Service Manager who will work directly with our Service Director to help drive the continued growth and performance of our service operation.
The Service Director oversees the overall department, while this Service Manager will spend the majority of their time in the shop, working directly with technicians, team leaders, dispatch, advisors, and support staff to increase production and remove obstacles that keep the shop from reaching its full potential.
This is a highly involved operational leadership position for someone who knows how to move the needle on shop hours, technician productivity, efficiency, workflow, and technician development.
Your biggest responsibility will be helping us get the most production possible out of the shop while maintaining quality and developing our people.
We are looking for someone who understands how to:
You should be someone who can walk through a shop, understand what is happening, recognize inefficiencies, and take action.
This is not an office-only management position.
We want someone who is visible and involved in the shop throughout the day.
You will work directly with technicians and shop leadership to:
The ideal candidate will be technically inclined with a strong understanding of automotive repair and diagnostics.
You do not need to turn wrenches every day, but you should understand the work well enough to earn the respect of the technicians and help develop them.
You should be comfortable:
We want a manager who can coach technicians from experience and knowledge, not simply manage them from a report.
The Service Manager will work closely with and report to the Service Director.
The Service Director will continue to oversee the overall service operation, including department strategy, financial performance, customer experience, staffing, and overall leadership.
The Service Manager will be a key operational partner responsible for helping execute that vision inside the shop every day.
You will help translate department goals into daily action by making sure the shop has the leadership, urgency, accountability, training, and processes necessary to hit those goals.
We are looking for someone with a proven dealership service background who understands the numbers behind a high-performing shop.
You should understand and be comfortable managing:
More importantly, you need to understand what actions actually cause those numbers to improve.
The right person is a shop leader and production driver.
You enjoy being in the shop.
You know your technicians.
You know who is producing and who has additional capacity.
You notice when a technician has been waiting too long for parts, approvals, dispatch, or assistance.
You recognize when a process is costing the department hours.
You know when someone needs training and are willing to help provide it.
You understand that adding technicians alone does not increase production — developing people, maximizing capacity, improving processes, and creating accountability does.
If you have a history of growing shop production and enjoy developing technicians and building high-performing service operations, we want to speak with you.
Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.