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Service Manager

Job Description - Service Manager

We are currently looking for a Service Manager for our Commercial Tire Facility in Ft. Myers.  The ideal candidate will have strong organizational skills and the ability to effectively multitask in a fast-paced environment with a successful history of in-person sales along with working knowledge of tires and the tire industry. 


 


This entry-level sales position within our rapidly growing company offers excellent growth opportunities. 


 


Job responsibilities:


 



  • Greeting and making a connection with customers visiting the location

  • Answering phone inquiries

  • Building rapport with customers promoting trust and brand loyalty

  • Answering customer questions and offering options to buy based on the customer’s needs

  • Preparing sales quotes

  • Selling/Upselling tires and service to customers in-person, electronically and over the phone

  • Follow up on, research and generate new leads please remove

  • Drive company sales initiatives

  • Manage service dept, Manage truck maintenance and upkeep

  • Manage service techs/ hours worked


 


Preferred skills:


 



  • Excellent communication skills both verbal and written

  • Strong listening skills

  • Basic computer skills

  • Ability to work in various MS Office Applications including, Word, Excel & Outlook

  • Experience with Tire Guru is a plus

  • Exceptional customer service skills

  • Strong organizational skills and the ability to effectively multitask in a fast-paced environment

  • Commercial/ OTR tire experience preferred


 


Benefits:


 



  • 401(k)

  • Life Insurance

  • Health Insurance

  • Paid vacations and holidays

  • Uniforms provided


 


Schedule:


 



  • Monday through Friday 8:00am – 5:00pm

  • Some Saturdays required

  • After hours service calls dispatch

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