Service Manager - Electrical

Job Title: Service Manager - Electrical 
Location: Las Vegas, NV 
Compensation: $40-46/hr + Incentives 
Employment Type: Full-Time 

About Us 

Master Electric is a trusted, full-service electrical contractor with over 30 years of experience serving the Las Vegas area. We specialize in commercial, industrial, and healthcare electrical work, and we’re growing our service division to meet rising client demand. 

We’re looking for an experienced, proactive Service Manager to lead our service electricians and ensure high-quality, responsive service to our commercial clients. 

Position Summary 

The Service Manager will oversee the daily operations of our commercial service department. This role includes managing service electricians, scheduling service calls, communicating with clients, providing clients cost estimates, and ensuring all work meets company and code standards. The ideal candidate brings both technical expertise and strong leadership and customer service skills. 

Key Responsibilities 

• Lead, schedule, and support a team of commercial service electricians 

• Review, prioritize, and assign incoming service calls and ensure timely response and resolution 

• Provide technical guidance and support to field staff as needed 

• Maintain strong communication with clients and ensure high customer satisfaction 

• Estimate and quote small service jobs and change orders 

• Lead implementation and training on Service Titan CRM software 

• Oversee safety compliance, quality control, and service documentation 

• Coordinate with vendors, suppliers, and other contractors when necessary 

• Monitor team performance and productivity; conduct performance reviews and training 

• Work closely with company leadership to grow the service department and improve efficiency 

• Maintain accurate records of service history, materials, and labor 

Required Qualifications 

• 5+ years of experience in the commercial electrical industry 

• 2+ years of supervisory or service management experience 

• Strong knowledge of NEC and commercial electrical systems 

• Experience in service work, troubleshooting, and field support 

• Excellent customer service and communication skills 

• Strong leadership and organizational abilities 

• Proficiency with service software such as Service Titan and MS Office tools 

• Valid driver’s license with clean driving record 

• Must pass a background check, profile testing, and drug screening 

Preferred Qualifications 

• Nevada C2 Electrical License or ability to obtain 

• Experience with medical facility electrical systems and maintenance 

• Familiarity with Service Titan or similar service management software 

• Spanish language skills a plus 

What We Offer 

• Competitive salary, $40-46/hr + incentives 

• Company vehicle or vehicle allowance 

• Medical insurance 

• Paid vacation and holidays 

• Supportive company culture focused on career growth 

• Stable, long-term opportunity with a respected local contractor 

🚀 If you're a skilled leader with a service mindset and a strong electrical background, this is a great opportunity to join a growing team where your experience will make a difference. 

📨 Apply today to become part of the Master Electric family.