Service Manager - Equipment Dealership

Are you a hands-on service leader who knows how to balance people, process, and performance? Do you take pride in keeping equipment running, teams motivated, and customers confident?

Leppo Rents is looking for a Service Manager to lead our service department and play a key role in driving operational excellence, technician success, and customer satisfaction. This isn’t just about managing repairs — it’s about leading a team, improving uptime, and making a real impact at the location level.

Standard Business Hours: 7:30am - 5:00 pm Monday through Friday 

Why Join Leppo Rents?

At Leppo, our people are the reason we continue to be recognized as a best place to work year after year. When you join our team, you’re stepping into a company that genuinely invests in its leaders.

Leadership with influence – You’ll partner closely with Rental, Sales, and Parts to support location profitability and customer success
Strong support & resources – Modern service systems, OEM standards, and a team that values quality work
Career growth – Paid training, leadership development, and opportunities to grow with the organization
A culture that means it – We live by The Leppo Way:
    • We meet our commitments
    • We are thorough
    • We make good decisions
    • We ask questions
Competitive pay & incentives –quarterly & annual performance-based bonuses
Work that matters – Your leadership directly improves safety, efficiency, and customer experience

What You’ll Do

As Service Manager, you’ll oversee all aspects of service operations, ensuring equipment is safe, reliable, and ready when customers need it.

Key responsibilities include:

• Leading daily service operations and technician workflow


• Managing diagnostics, repairs, and preventative maintenance for customer and rental fleet equipment


• Driving key performance metrics like turnaround time, technician productivity, and equipment uptime


• Ensuring work meets OEM and company quality standards


• Coaching, developing, and motivating technicians to exceed expectations


• Partnering cross-functionally to prioritize work and meet business demand


• Promoting a strong safety-first culture


• Supporting warranty claims, service communication, and customer relationships

What We’re Looking For

• 5+ years of service and maintenance experience


• 3+ years in a supervisory or management role


• Strong leadership, coaching, and communication skills


• Solid understanding of diesel engines, hydraulics, and construction equipment


• Comfort using service software and basic Microsoft Excel


• A customer-first mindset with a passion for team development

(Trade school or technical certifications are a plus)

Why Leppo Rents

Leppo Rents is a trusted leader in construction equipment sales and rental. We succeed by delivering the best equipment, the best support, and the best people — and by creating a workplace where coworkers are respected, supported, and empowered to do their best work.

• Wage Range: $30-$33


• Performance-based quarterly & annual bonuses


• Medical, dental, vision, FSA/HSA


• Life insurance, short- & long-term disability


• 401(k) with company match


• Paid holidays, PTO, floating holiday, community time off & parental leave


• Wellness incentive bonus


• Paid training & development


• Product & service discounts


• Branded apparel allowance (twice a year!)


• Celebration luncheons & milestone anniversary gifts

Our Culture: The Leppo Way:

We’re more than a workplace—we’re a team. At Leppo, we live by four simple commitments:
We Will Meet Our Commitments
We Will Be Thorough
We Will Make Good Decisions
We Will Ask Questions

Working Conditions & Physical Requirements
This position requires the ability to perform essential job functions with or without reasonable accommodation, including maintaining regular and punctual attendance. Duties may involve physical activities such as lifting, bending, twisting, pulling, pushing, and effective communication with others, in accordance with ADA, FMLA, and applicable federal, state, and local standards. 

Leppo Rents is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences.

Ready to lead a team that keeps customers moving?
Apply today and build your future with Leppo Rents.