Service Manager - Gilroy Chevrolet Cadillac

We are seeking an experienced Service Manager to join Gilroy Chevrolet Cadillac's team. If you have previous experience and are interested in leading a growing department, apply below!

BENEFITS:

• Paid training and development


• Medical, Vision and Dental Benefits


• 401(k) with company match


• Paid Holidays


• Employee appreciation lunches


• Employee bonus for referrals


• Employee discounts


• Excellent culture


• Room for growth

RESPONSIBILITIES:

• Ensure that customers receive prompt, courteous, and effective service


• Serve as a liaison between technicians and customers


• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer


• Manage and hire technicians and service advisors


• Interview and make new hires


• Distribute work between technicians


• Prioritize required services


• Ensure customer has a positive dealership experience


• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled


• Spend quality time building relationships with the customers
   

REQUIREMENTS:

• Technical automotive knowledge


• Previous Service Manager experience is a huge plus


• Demonstrated ability to manage others


• Organized and friendly personality


• Dealership experience preferred


• Willing to submit to a background check and drug screen