Service Manager GM Track Opportunity (NCM/NADA Sponsored)

Job Title: Service Manager – GM Track Opportunity (NCM/NADA Sponsored)
Location: Veero Ford & Chrysler Dodge Jeep Ram – Morris, MN

Job Type: Full-Time

About Us:
Veero Ford & Chrysler Dodge Jeep Ram of Morris is a fast-growing, dual-franchise dealership in a high-opportunity rural market. We are building a high-performance culture focused on accountability, customer experience, and profitability—and we are looking for a Service Manager who wants to lead, not just manage.

Position Overview:
We are seeking a hands-on Service Manager to lead our fixed operations team. This role is responsible for driving service department performance, improving CSI, increasing effective labor rate, and building a strong team culture.

This is an opportunity for someone who wants to make a real impact, take ownership, and grow into a General Manager role.

Key Responsibilities:

• Lead daily service operations (advisors, technicians, warranty, dispatch)


• Drive revenue growth (customer pay, warranty, internal)


• Improve technician productivity and efficiency


• Ensure clean and timely warranty processing


• Enforce consistent walk-around and upsell process at write-up


• Monitor and improve CSI and online reviews


• Manage shop workflow, RO aging, and parts coordination


• Recruit, train, and retain top technicians and advisors


• Maintain OEM compliance (Ford & Stellantis standards)

What We’re Looking For:

• Proven experience as a Service Manager or strong Service Advisor ready to step up


• Strong leadership and accountability mindset


• Ability to build and enforce processes


• Experience with Dealertrack, or similar DMS (preferred)


• Strong understanding of fixed ops KPIs (ELR, productivity, proficiency, CSI)


• Warranty knowledge (Ford or Stellantis is a plus)


• Ability and willingness to relocate to Morris, MN (relocation assistance available)

Why Join Us:

• GM Track Opportunity: We will sponsor the right candidate through NCM Associates and/or NADA Academy


• High growth store with strong upside


• Opportunity to build your own team and processes


• Competitive compensation (base + performance bonuses)


• Relocation assistance available


• Supportive ownership with clear vision


• Rural market = loyal customer base and less competition

Compensation:
$80,000 – $120,000+ (based on experience and performance)