Service Manager - Hyundai of KINGPORT

We're looking for a SALES MANAGER to join our team at the brand new FRIENDSHIP HYUNDAI of KINGSPORT

Our ideal candidates are high-energy, results-driven and ready to make an immediate impact as they join us as in opening the region's newest automotive dealership.

What You'll Do:

• Effectively hire, train, and lead all service department personnel


• Work closely with the Fixed Operations Director and General Manager to exceed productivity and profitability goals 


• Track and report key performance indicators


• Ensure accurate and transparent communication between advisors, technicians, and customers


• Maintain high Customer Satisfaction Index rating by handling customer concerns quickly and professionally


• Comply with the federal, state, and local regulations for the department


• Continue education of new products, features, and accessories


• Bring a positive attitude to the Friendship Family and culture

What You'll Bring:

• 3+ years automotive service experience required


• 2+ years verifiable success in service management preferred


• 
  
  Knowledge of CRM / DMS platforms
  
  


• Well-developed problem-solving skills


• Ability to be adaptable while leading and training others


• Customer-focused and process-oriented 


• Clean driving record and valid driver’s license

Compensation and Benefits:

• We offer an aggressive compensation plan that is driven by commission and includes guaranteed income.
  


• You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.