Service Manager – Shults Ford Lincoln
Lead With Excellence. Drive With Purpose.
Are you a powerhouse leader ready to take the helm of a high-performance service department? Shults Ford Lincoln – the #1 Volume Ford Lincoln Dealership in Pennsylvania – is looking for a proven, driven, and dynamic Service Manager to lead our Lincoln Service operations to the next level of excellence.
This is more than a job – it’s your chance to run a flagship service department in a high-volume, customer-first environment backed by a top-tier reputation and a leadership team that invests in your growth.
Minimum 3 years of experience as a Service Manager in a busy dealership environment.
Ford or Lincoln experience is a major plus.
Demonstrated success leading high-volume, results-driven teams.
Strong leadership, team-building, and conflict resolution skills.
Expertise in warranty, compliance, DMS, and service department operational reporting
Lead, coach, and grow a team of advisors, technicians, and support staff.
Oversee daily operations of a fast-paced, customer-centric service department.
Manage KPIs, profit margins, expense controls, and warranty processes.
Drive customer retention and satisfaction through exceptional service experiences.
Ensure compliance with Lincoln standards and dealership policies.
Collaborate with parts and sales departments to drive total dealership success.
Top-tier base salary + performance-driven bonuses.
401(k) with company match.
Full medical, dental, and vision coverage.
Paid time off, including your birthday!
Life insurance and long-term financial planning support.
Ongoing manufacturer-sponsored training and certifications.
Modern, state-of-the-art facilities with cutting-edge technology.
Fast-track opportunities for advancement within our growing dealership network.
A supportive, energetic team culture where your ideas and leadership make a real impact.
Active engagement in the community – we give back and stand out.
You won’t just manage a service department – you’ll lead a winning team in an organization known for excellence, innovation, and loyalty. This is your opportunity to make bold decisions, build a legacy of success, and be rewarded for it.
Ready to Take the Wheel?
Apply today and start your journey with a dealership that values performance, leadership, and results.
Equal Opportunity Employer:
Shults Ford Lincoln is proud to be an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, gender, age, disability, veteran status, or any other protected category.
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