Service Manager - Product Support Division

Service Manager

Product Support Division – Omaha, NE

Logan Contractors Supply, Inc. (LCS) — a trusted leader in the construction supply industry — is looking for a driven, hands-on Service Manager to lead our service operations at our Omaha, NE location. If you thrive in a fast-paced environment, enjoy leading teams, and take pride in delivering exceptional customer service, we want to hear from you!

Position Overview

As our Service Manager, you’ll play a key leadership role in keeping our service department running at peak performance. You’ll lead a talented team of technicians, ensure top-tier customer satisfaction, and help drive operational excellence across our equipment service and rental fleet.

What You’ll Do

• Report directly to the Branch Manager and Director of Product Support


• Oversee daily service department operations


• Schedule and coordinate service and repairs for customer-owned and rental equipment


• Dispatch and manage field service calls


• Assign and prioritize daily technician workloads


• Coordinate preparation of new and used equipment, warranty repairs, and rental units


• Help establish technician goals and development paths


• Supervise, mentor, and coach staff — including conducting performance reviews


• Manage team schedules to ensure optimal coverage and efficiency


• Foster a collaborative, high-performance team culture


• Stay current on technical updates and industry regulations


• Partner with leadership to develop and execute strategic account plans


• Provide clear, timely repair quotes to customers


• Monitor and communicate customer satisfaction metrics


• Collaborate with Parts and Service teams to deliver full-service solutions


• Promote a positive, solutions-focused work environment

Training & Development

LCS provides specialized equipment training to ensure you and your team are set up for success.

What We’re Looking For

• Previous Service Management experience in equipment or automotive (preferred)


• Prior Technician experience (preferred)


• Strong leadership, communication, and organizational skills


• A customer-first mindset with a passion for operational excellence

Why Join LCS?

We value our team and offer a competitive benefits package, including:

• Health, Dental, Vision, Life & LTD


• 401(k) with Employer Match


• Paid Time Off (PTO)


• Paid Holidays


• Bonus Opportunities

Job Type: Full-Time (Monday – Friday)
Pay: Commensurate with experience

If you’re ready to lead, motivate, and make an impact, apply today!

2/27/26